Privacy Policy

Privacy Policy

Introduction

Welcome to https://pdr-specialist.collision-talk.com (hereinafter referred to as “PDR Specialist,” “us,” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability for Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, applications, mobile and desktop services, and any other digital platforms owned or operated by PDR Specialist. However, please be advised that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This may include your username, email address, and password hash for secure login.
  2. Payment Information: Credit card details, billing addresses, and payment history are required for transactions.
  3. Financial Information: We may collect bank account details or other financial records to facilitate payments or financial services.
  4. Purchase Information: Details about your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications.
  6. Location Data: Your geographic location data when you interact with our apps or websites.
  7. Feedback: Opinions, reviews, and comments provided by users to enhance our services.
  8. Social Media Information: If you connect our services to your social media accounts, we may collect information from those platforms.
  9. Product Information: Details about the products you view, purchase, or interact with on our platform.

We obtain this data through direct user input, automatic logging files, and third-party sources who share data with us in accordance with their privacy policies.

Cookies

PDR Specialist uses cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core features like login, language preference, and account management.
  • Preference: They remember user preferences, such as language or content display settings.
  • Analytics: Used to collect statistics about how visitors use our sites, helping us improve functionality and user experience.

Users can control non-essential cookie usage through our built-in Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

PDR Specialist has implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive copies of your personal data.
  • Rectification: The ability to correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The option to delete your data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your data under certain conditions.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Opposing the collection, processing, or retention of your data for direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on personal data.

To exercise these rights or file complaints/appeals, please contact our Data Privacy Team at [email protected].

Changes to Policy

PDR Specialist reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any queries, requests to unsubscribe, or data privacy-related inquiries, please contact us:

  • Email: [email protected]
  • Mailing Address: PDR Specialist Privacy Team, [Address], [City, State/Province, Zip Code]